Our licensing is simple
One license per admin.
Licensing is not based on managed computers, the number of PDQ consoles, where PDQ.com software is installed, if you share credentials, or even if you only access through the command line (CLI); it is based solely on the number of living breathing admins actually using the software. If you have 3 admins, you will need 3 licenses (sorry, no sharing).
We are subscription based, so one license is good for a full year.
Definitely! All software running in Free mode is 100% free to use in any setting. Commercial, government, educational, and criminal (well, maybe not that last one).
In most cases, yes. Please shoot us an email at email@example.com or call us at (801) 657-4657 to make a request.
No. Free mode can upgrade at any time. Licensed software includes all versions released during your subscription period. Any versions released outside your subscription period can still be upgraded, however, features will be lost without a current subscription.
Unfortunately, no. Regardless of credentials, every living breathing admin requires their own license.
There is no limit. You can install PDQ.com software on any number of computers. Licensing is only based on the number of living breathing admins using the software, not how many times or places it is installed.
Yes. We offer the ability to share a database by establishing a server/client relationship.
Yes. We offer a 30-day money back guarantee. Contact firstname.lastname@example.org or call us at (801) 657-4657 if for any reason you are not satisfied.
Yes. We offer Enterprise SL (Server License) that includes unlimited admins and unlimited concurrent connections to a single server. Contact email@example.com or call us at (801) 657-4657 for more information.
All licenses are good for a one year subscriptions and include upgrade protection for both products (all versions released within your subscription period are available for download) and customer support. PDQ Deploy also includes access to the Package Library and PDQ Inventory in Enterprise mode includes access to the Collection Library and Tool Library.
No. Both products include all versions released within the year of your active subscription. After the year, you can continue without a subscription, but any new versions of the product will be in Free mode.
You will receive a notice that your subscription is up for renewal (provided your billing contact is up to date). If you do not renew, you will be converted to a Free license. The Collection and Tools Libraries in PDQ Inventory will no longer update and you will only have access to the free packages in the Package Library.
You can choose to remain on the last version of the product released during your subscription period, however, once upgraded to a newer version, all licensed features will no longer be available. Additionally, customer support will be answered at the lowest priority.
All versions released during your subscription period are available at no cost. However, the last version available within the subscription period is the last version that can be used while retaining some of the features of the original license.
For example, Jane downloaded PDQ Deploy version 22.214.171.124 and was able to upgrade Deploy seven times up to version 126.96.36.199, released August 10, 2017. Her subscription expired August 15, 2017 and she chose not renew. Deploy version 188.8.131.52 was released on August 21, 2017. She can stay on version 184.108.40.206 and retain some of the licensed features, but once she chooses to upgrade to version 220.127.116.11, all licensed features will be lost and she will be running in Free mode.
Renewal costs for PDQ.com products are based on your original purchase price; the renewal will be the price you originally paid.