We know, that you know that our software is pretty awesome, but does the holder of the purse strings know that too? So how do you convince and impress your boss? It can be hard persuading the Big Kahuna when it comes to purchases or changes. Luckily we can help by showing you three quick wins for your environment that you can then present to your boss. Your stress levels just went down a few points huh; you’re welcome. What can we say…we’re all about customer satisfaction here at PDQ.
Hmm well, it’s hard to pick just one, since our products kick the pants off most system administrative tasks. Auto downloading packages is sure to impress and here’s how to do it in just three easy steps.
Three Easy Steps to Auto Download Packages:
Select a package from the Package Library. You may want to select Google Chrome just for starters.
Grab Chrome Enterprise and then select ‘Download Selected’ in the upper right-hand corner.
Keep in mind that when you download a package from the Package Library, it will show as auto download. For example, when a new version is released by the vendor we build and test the new package and then publish it (however, this can be modified based off of the approval settings selected).
If you want a package to have a different approval than your global settings, double-click the downloaded package click on the Properties step and go to the ‘Options’ tab. You can select ‘Manual,’ ‘Immediate,’ or ‘Automatic.’
You can now rest assured that the package is the latest version and schedules to update end users without you even having to leave your desk or bother them. The time savings alone will more than cover the cost of your annual PDQ subscription. Need more ammo to show your boss? Run the numbers with our ROI calculator. Then print it off to show the bean counters. They love spreadsheets.
See it for yourself by watching this short video.
In PDQ Inventory, once you’ve successfully scanned your machines, you have access to a multitude of information and it’s easy to narrow that information down. The simplest way to accomplish this is with our built-in Reports.
1. On the Main Console, click the Reports folder to view its content.
2. Select Applications and double-click to open it. This opens the Applications – Report window, with All Computers as your collection source. Opening the report from the tree instead of a menu ensures that you are viewing all computers and not limiting your results.
3. On the Name column, right-click and select Group by this Column. This will give you a list of all applications grouped by name and version number. A quick scroll can show you some obvious results of applications that shouldn’t be there.
4. Click the arrow in front of the application name to expand the group and see all computers with that application installed.
5. (Optional) Use the filter field to narrow down the results by application name. Here are a couple to try out: coupon, toolbar, CCleaner, torrent, Overwatch—just to name a few. You can even throw in the name of that old Antivirus program you’ve been trying to get uninstalled.
Now we can take action and send a snarky warning to that user, put together a list to turn in to administration, or better yet, uninstall through Inventory. The options are endless.
Schedules allow you to update and maintain your network while you’re away from the office fishing on your yacht or vacationing in Bora Bora. However, keep in mind that in order to include the heartbeat schedule setting for PDQ Deploy, you will also need PDQ Inventory.
With that said, have you ever told your end users to leave their machines on over the weekend so you could perform maintenance? Have you also ever had those users forget or disregard your heads-up to keep their machines on for the scheduled maintenance? Setting up a heartbeat trigger allows you to take care of all turned off computers that should have received a deployment. When they come back online it will initiate your deployment.
So in essence, when a machine goes from an offline status to an online status, PDQ Inventory will notify PDQ Deploy to kick off the deployment. This process can take anywhere from two to seven minutes from the time the computer is turned on.
Select, All Schedules. Then, create a schedule in PDQ Deploy. Make sure to select the day and time you want the maintenance to begin.
Then, select the heartbeat schedule icon to initiate a follow-up trigger to update any offline computers. You will want to enter the date and time you want the heartbeat trigger to go into effect.
Then, open PDQ Inventory and select, Options>Preferences>Network to specify the heartbeat interval.
Check out this video for a visual demonstration of what we’ve just talked about.
If your boss was unimpressed before, now he or she should have their socks completely and sufficiently knocked off. Not only that, minds should be blown and everything wrong with the world made right. Auto Downloads, removing unwanted applications and setting up schedules and heartbeat triggers are three ways to save you lot’s of time and keep your network more secure. The boss is bound to appreciate that right? Thanks for reading and we’ll catch you next time. Keep I.T. real.