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Privacy Policy

We will only use your e-mail address to send you license keys, newsletters, offers, and updates. We will honor any request to discontinue sending you information.

What we collect on this site

  • The email address and personal information from the visitors who communicate with us via email.

  • The email address of those who post in our chat areas.

  • Aggregate (General Tracking) information about pages that users visit on our site.

  • User specific information about pages that users visits on our site.

  • Any information given to us by users that contact us via inquiry form, survey, etc.

Sometimes we use cookies to understand our visitors

  • Recording Session information for shopping cart or other purposes.

  • Store visitor preferences for return visits to our website.

  • Helping to manage subscription or private areas on our website.

  • Record user specific tracking or aggregate tracking information of visitors on our website.

  • Ensuring unique advertisements, either popup, banner, inline or other ads are delivered to our visitors.

If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please contact us.

With respect to sensitive information, we will redirect the user to a secure page either on our site, or to a trusted 3rd party site before transferring or receiving sensitive data. This information may include credit card or banking information or other sensitive information.

For questions regarding our privacy policy or website in general, please contact us.

How PDQ uses personal data

Description of Product, Service, or ProcessWebsite Operations and Online Marketing
Categories of Personal Data - Personal Identifiers - Internet Data - Geolocation Data - Preferences - Commercial Information
Category of Data Subjects who provide this information to PDQThis information is gathered from web users.
Purpose of ProcessingThis information is gathered for order processing, shipping, advertising and marketing, data analysis, and fraud protection.
Business Purpose(s) for Using Personal Information- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider. - Protecting against malicious or illegal activity and prosecuting those responsible.
Commercial Purpose for Using Personal InformationPDQ does not sell this information to third parties.
Legal Basis for Processing- There is a legitimate business interest in handling the information
Sources from Which PDQ Collected InformationMost of this information is provided by web users directly to PDQ. Information such as Preferences and Internet Data may be provided by third party analytics and social media sites.
Categories of third Parties to Whom PDQ Sold Personal InformationPDQ does not sell this information to third parties
Categories of third Parties with Whom PDQ Disclosed Personal Information for a Business PurposePDQ provides this information to third parties such as payment processors, customer relationship management tools, customer service ticketing management, backend website infrastructure and webhosting, CRM integrators, and web analytics companies.
Automated Processing or ProfilingPDQ uses limited automated processing for this information.
If Automated Processing is Used, Please Describe what the Automated Processing DoesAutomated processing facilitates online orders, order fulfillment, and customer service management.
Describe What Decisions, if any, Result from the Automated ProcessingPDQ does not use automated processing for making decisions. Instead, automated processing serves as a workflow automation tool.
Whether the Personal Data is Transferred InternationallyInformation provided to PDQ will transfer to the United States.
Retention PeriodSubject to customer behavior, internal business needs, and legal obligations, PDQ tries to anonymize this information two years after it enters our information systems

Your privacy

You may ask PDQ to access, rectify, erase, and restrict how we process your Personal Data. You may review the Personal Data we have in our Information and Communications systems concerning you and make corrections to that Personal Data.  In certain circumstances, you may even ask that we delete some of the Personal Data we may have collected about you or restrict how we process that information. 

We will endeavor to respond to your requests within 30 days. Should we be unable to comply within 30 days, we will contact you and let you know of any delay.

California privacy rights

If you are a resident of California, this section will tell you what information we collect and your privacy rights under the California Consumer Privacy Act or “CCPA”. 

If you would like to learn more about the information we have collected from you in the past 12 months, please see the “What we collect on this site” section above.  If you would like to know how we use this information, please see the “How we use this information” section above.   

We do not partner or use any 3rd party ad services and do not sell your information to third parties.   We sometimes use cookies, and if you would like to learn more about what we do with cookies, please see the “Sometimes we use cookies to understand our visitors” section above.

Your Rights Under the CCPA: As a consumer in California, you have the right to request:

  • PDQ disclose information it has collected about you, to you or an authorized representative;

  • the deletion of information; and

  • information about how PDQ.com Corporation sells or discloses your information to third parties.;

Please keep in mind that there are limitations to your rights under the CCPA.  When those limitations come in to play, we will let you know and try to respond to your request while respecting those limitations. 

We are required to respond to any of your requests to exercise these above rights within 45 days. Should we be unable to comply within 45 days, we will contact you and let you know whether we can complete your request or whether we need more time to complete your request.

Making a Privacy Request

If you want to make a privacy request, you may contact us or our data protection office at:

OrganizationPrivacy Point of Contact
PDQ.com Corporation PO Box 1229 Salt Lake City, UT 84110[email protected] 801-657-4657

PDQ will not discriminate against you because you have made a privacy request.

The Privacy Point of Contact listed above, as well as employees who work with the Privacy Point of Contact, have received training to help you with your privacy requests.

Contacting supervisory authorities

If you would like to lodge a complaint against us, you may contact your local supervisory authority. If you have trouble locating a supervisory authority, please contact us at [email protected] and the Privacy Point of Contact will help you contact a supervisory authority. 

Security

We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your contact information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on our website. Paper copies of the privacy statement may also be obtained by contacting us at [email protected] and requesting a paper copy.

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our web site or services constitutes your consent to be bound by the revised Privacy Policy. We may provide notice to you relating to the Policy by sending an e-mail to your last known e-mail address, which you agree to provide to us automatically when it changes from the one you used to first access the Site, and any such notice shall be deemed given and received on the day it is sent.  

This privacy statement was last updated on 11/20/20.

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