Two weeks ago on PDQLive, the rock stars from our Solutions Team walked us through our forums and a lot of the questions they get and the new things they're working on. You even got to meet the whole crew and finally put a name to a face for someone you communicate with regularly online. If you missed it, no problem...watch the video below or keep reading.
Let's hop to it
A quick tour of our new Support Site
Our new Support Site - :26

Submit a request - 2:25

Community Forums - 4:23
Updates to the Package Library - 5:15

Changes to external exceptions in version 18 - 11:04

Feature upgrades, no
Discussing feature upgrades - 13:43

The "Installation requires source" option - 16:03

How to effectively call local files with PDQ - 18:42

Convert decimal errors to hex - 22:45
Windows updates and News
Server 2008 (non-R2) has issues thanks to TLS 1.0, and the KB that's supposed to fix it doesn't! Hooray! - 25:49
Windows 7 end of life is coming! January 14th 2020. Extended Security Updates (purchased in 1 - 3 year increments) ends January 10, 2023. Only available via Volume Licensing Program - 27:59
Question: My coworker is creating packages locally, not on our server (ugh). Why can't my admin account deploy or see those? - 29:31
Wrapping Up
Well, friends, that's a wrap for this recap! Make sure to keep reading our blog for more helpful tutorials and content. Also, remember that our live webcast is on Thursdays at 10AM MT.

Alyssa was an employee at PDQ.
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