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WEBINARS

Ghost mode: Work on it without anyone knowing you were there

October 21, 2026

1:00 PM - 1:45 PM EDT

Just in time for Halloween, meet Ghost Mode for IT and see how PDQ Connect lets you work on devices behind the scenes without taking over the user’s screen.

Register for webinar

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What to expect

Every sysadmin knows the moment ... you need to investigate something on a device, but the user is right in the middle of their work.

Do you interrupt them, wait until they’re available, or find another way in?

Join us October 21st as we highlight Connect’s newest capabilities, Remote Shell and Live File Explorer, built for exactly this problem. We’ll walk through real scenarios where you can investigate, troubleshoot, and resolve issues on a device without disrupting the person using it, no remote desktop takeover required.

Come see what’s possible when IT can work backstage.

What you'll learn
  • How to troubleshoot devices with Remote Shell

  • How to manage files remotely with Live File Explorer

  • When to work in the background instead of using remote desktop

  • How Connect can make remote support less disruptive

Speakers

Greg Wood

Host, PDQ

Zach Fegan

Sales Engineer, PDQ