I just wanted to deploy QuickTime, not negotiate a hostage release!

 

You’d think that Apple would want to make QuickTime Player very easy to deploy. It is obvious that packaging the Windows QuickTime installation is an afterthought in Cupertino. Deploying QuickTimeInstaller.exe using the standard arguments, /quiet /norestart (let alone the custom arguments that I wanted to provide) showed a successful installation. However, when running QuickTime on the target system the following error popped up:

QuickTime error

The issue here is that the QuickTimeInstaller.exe isn’t installing Apple Application Support.

Using PDQ Deploy you can successfully install QuickTime 7.6.6.

Here are the steps I took to deploy…

  • Played Gogol Bordello on my iPod. Loud.
  • Downloaded QuickTime 7.6.6 for Windows and placed it on a file server.
  • Extracted the contents of the QuickTimeInstaller.exe file by running
  • QuickTimeInstaller.exe /extract  and deleting all extracted files except for AppleApplicationSupport.msi and QuickTime.msi.
  • Created a file called QuickTimeDeploy.cmd with these two lines:

AppleApplicationSupport.msi /qn
QuickTime.msi ALLUSERS=1 DESKTOP_SHORTCUTS=0 QTTASKRUNFLAGS=0 REGSRCH_INSTALL_ASU=0 /qn

    • Deployed it with PDQ Deploy.

PDQ Deploy

PDQ Deployment results

This is a good reminder to always test your installations on a few machines before you deploy to your entire organization.

If you already deployed QuickTime 7.6 to your organization and your users are now seeing this error, you can quickly deploy just the AppleApplicationSupport.msi file and the problem should be resolved.

Download PDQ Deploy. It’s free, fully functional and basically kicks ass.