ON-DEMAND WEBINAR

95% every month: how FluidOne turned patching into a differentiator

Recorded on May 13, 2026

If you're already running an RMM, you're already patching. But can you prove it?

About the webinar

FluidOne is a UK-based MSP that turned that question into a competitive advantage: building a tiered patch management service backed by a monthly 95% compliance SLA across thousands of endpoints. Customers who couldn't get that proof from their previous MSP are now on FluidOne's books, and PDQ Connect helped them get there.

In this session, FluidOne Project Engineer Ian Painter joins PDQ Product Manager Michael Hilton and host Trask Rogers to walk through exactly how they did it -- the service structure, the workflow, and a live look at PDQ Connect in action.

What you'll learn

You will leave with a clear picture of what it takes to move patching from a standard deliverable to a defensible, premium service tier, and whether your current stack can support it.
How FluidOne was able to deliver a 95%+ compliance rate on patching for a customer with over 3,000 endpoints
How PDQ Connect makes life easier for MSPs with package building, audit trails, and patching that just works

Speakers

Trask Rogers

Host, PDQ

Michael Hilton

Product Manager, PDQ

Ian Painter

Systems Engineer, FluidOne

Trusted by thousands of industry leaders

If I had to go back... I couldn’t do it. We would have to bring on several more people just to do what I do with PDQ.

DOUG RESSLER
Director of IT, University of Utah

Alternate solutions didn’t have the flexibility I was looking for. It would take me a week and a half to outfit a new lab previously. Now, with PDQ, it takes me a couple hours.

MICHAEL ELSON
District Technology Coordinator, South Amboy Public Schools

Being able to manage our remote computers and have deployments go out exactly how and when we want them to, reliably, has been huge.

JAMES DAVIS
NEI Electric Power Engineering, Inc

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