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Manage and secure your Windows and macOS devices from anywhere

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Configure new devices, discover and manage endpoints, deploy software, and secure your fleets

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Empower your customers and grow your margins

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Streamline client management and cut IT busywork

Vulnerability management

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Customize and automate IT with AI

Automate repetitive tasks, build custom workflows, and get answers faster so you can focus on the work that needs your expertise. PDQ’s AI tools are built with the same sysadmin-first approach as the rest of our products — practical, reliable, and designed to do what they’re supposed to do. (Just so you know, that em dash is 100% human.)

Early access

PDQ MCP SERVER

Automate IT work within your own AI tools

Connect your own AI tools like Claude Code, OpenAI Codex, and Microsoft Copilot to build workflows, reports, and automations. Start with simple prompts, then move on to advanced multistep instructions and repeatable skills:

  • “How many devices are still running Windows 10?”

  • “Create an automation to keep every device up –to date with the latest version of Zoom”

  • “Build a custom Patch Tuesday impact report”

  • “Create a dashboard of devices without Firefox or Chrome in PDQ Connect that I can share with my IT Director”

AutomateIT AutomateIT
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“If I have to do this twice, it should be automated”

A SYSADMIN, PROBABLY

Early access

AI PACKAGE ASSISTANT

Build custom packages with PDQ know-how

The AI Package Assistant brings together PDQ’s collective packaging knowledge to help you build more reliable packages with less guesswork. It evaluates existing packages, finds dependencies and silent parameters, and more — all to help you create a package that is ready for deployment. During the early access period, it’s completely free to use.

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AI ROADMAP

Thoughtful AI capabilities built for sysadmins

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SECURITY & TRUST

PDQ AI is observable and configurable by design

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Comprehensive audit logs

Every action taken with PDQ AI assistants and through the PDQ MCP server is logged — so you get a complete history of what was done, by whom, and from where.

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No customer data training

We have contractual agreements with our AI subprocessors that prohibit the use of customer data to train their models.

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Organization-wide AI controls

Choose whether to enable AI features across your organization so you can adopt AI capabilities when it makes sense for your organization.

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Role-based access

PDQ AI capabilities mirror individual permissions and privileges within the PDQ console — so you can deploy and control privileges simply.

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Secure encryption

When you use AI capabilities at PDQ, your data is encrypted in transit using TLS 1.2 or greater.

FAQs

What is the PDQ MCP server?

MCP, short for Model Context Protocol, is the open standard that makes this possible: a secure way for an AI assistant to reach into a tool like PDQ and act on your behalf, using only the access your account already has.

The PDQ MCP connects your AI tool directly to PDQ so you can ask questions and take action by describing what you want to do in plain English.

The available tools cover searching devices, groups, packages, deployments, automations, and vulnerabilities in your fleet, along with the ability to deploy packages, create groups, and set up automations. The assistant inherits your existing role and permissions exactly as they work in the console — if you can’t do something there, you can’t do it through MCP either.

Does PDQ AI cost anything to use?

No, PDQ AI is free to use for all customers during the early access period that will extend at least through December 31, 2026.

Does PDQ train AI using customer data?

By default, PDQ and its AI subprocessors do not use customer data to train any models. We have contractual agreements in place with our AI subprocessors that specifically prohibit the use of customer data to train their models.

How is PDQ AI different from a foundation model or self-built agent?

PDQ AI includes both:

  • (1) Our own AI assistant features, which are built on top of foundation models with specific PDQ context, tools, and instructions and adapt to individual user prompts.

  • (2) Our AI MCP server, which enables your own agentic AI tools to access PDQ tools — meaning any model-specific behavior is determined by an individual user’s tools, prompts, and context.

Can I turn PDQ AI off for my organization?

Yes, 100% of AI features can be disabled in the Settings AI Tools menu. This is an org-wide setting only. Enabling/disabling features are captured in the audit logs.

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