PDQ CONNECT FOR MSPS

Reduce rework and keep devices secure.

PDQ Connect helps MSPs deploy software, manage updates, and remediate vulnerabilities across multiple client environments from one cloud-based platform.

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Built for MSPs managing multiple clients every day

As your client base grows, small inconsistencies turn into real costs. Different fixes. Different outcomes. More rework than planned. PDQ Connect gives MSPs a consistent approach to apply the same deployments, updates, and remediations across clients.

No more one-off fixes

Choose from over 200 PDQ-maintained packages or create your own multistep packages to install software, apply updates, or fix common issues, then deploy them wherever needed.

Simple, intuitive multi-tenancy

Seamlessly navigate between tenants, leveraging global deployment scripts and actions to keep your workflows consistent without juggling logins or tools.

Stay ahead of threats

Scan endpoints for known vulnerabilities, prioritize remediation, and deploy proven fixes using the packages you already trust. Confidently fix affected devices without rebuilding scripts.

Cloud-based management

Deploy software, manage updates on Windows and macOS devices from anywhere. When something needs to be installed or fixed, act immediately and see the results without long waits.

Seriously secure

Protect endpoints with security features like MFA, RBAC, encryption, and audit logging. PDQ Connect is SOC 2 certified to meet client security and compliance expectations.

Support that shines

Our world-class support delivers responsiveness, attention to detail, and clarity. We have a 95% customer satisfaction score over the past year.

Flexible pricing that scales with you

Connect helps MSPs reduce the labor required to deliver service across multiple clients. That means fewer escalations, less rework, and more predictable margins without changing your entire stack.

MSP Plus

$18

per device/year

100 device minimum, volume discounts available

Automated patch management & remote desktop

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Includes:

Multi-tenancy
Automated deployments
Remote desktop
Role-based access control
Custom scanners

MSP Premium

$28

per device/year

100 device minimum, volume discounts available

Vulnerability management & integrations for advanced IT flows

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Everything in Plus and...

Vulnerability scanning
Vulnerability prioritization
One-click CVE resolution
API access
Priority technical support

Cloud-based device management for MSPs

See what’s installed and what’s changed

View detailed device data across Windows and macOS client environments.

Organize devices using static or dynamic groups
Filter devices by installed software, OS version, and anything else you can imagine
Review deployment history, error logs, and command activity
Create and schedule custom reports for internal use or client sharing

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Support & secure endpoints

Keep Windows and macOS systems up to date and support customers without unnecessary site visits.

Scan for known vulnerabilities and prioritize remediation
Deploy patches using prebuilt or custom packages
Access devices remotely to troubleshoot and resolve issues
Assign roles and permissions using role-based access control

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Take action immediately

Deploy exactly what your clients need, when they need it.

Install software from the Package Library
Create custom and multi-step packages
Automate updates based on the triggers you define
Run PowerShell commands directly on devices

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Why MSPs trust PDQ

CUSTOMER STORY

“Our costs and time spent supporting customers with general maintenance and support have decreased significantly…while increasing profit by 25% and reducing overall costs by 21% over the last 2 years."

Andrew Ames, Owner, AnTek Solutions

4.8 of 5 stars on Capterra

95% likely to recommend to others

4.7 of 5 stars on G2

PDQ + MSP FAQs

Can MSPs manage tenants in PDQ Connect?

Yes. MSPs can manage multiple tenants in PDQ Connect from a single platform. Each tenant is kept separate while allowing MSPs to reuse packages and workflows across environments. To learn more about tenant management, check out our guide to managing tenants in PDQ Connect.

What operating systems are supported by PDQ Connect?

PDQ Connect supports modern Windows and macOS operating systems, including Windows 10, Windows 11, and macOS desktops and laptops.

Connect is built for Windows-first environments that are increasingly managing Macs too, giving sysadmins a single, agent-based platform to patch, script, automate, and remotely troubleshoot devices across both OSes.

macOS support is available today and continues to expand, with features like a native macOS package library of prebuilt packages and vulnerability management planned for later in 2026.

Is PDQ Connect a patch management software for MSPs?

Yes. PDQ Connect is an MSP patch management software that also includes, endpoint management, vulnerability management, IT asset management, remote support, and automation.

Patch management is a core component of PDQ Connect. You can also automate updates with minimal effort, saving even more time.

Does PDQ Connect include remote desktop software?

Yes. Remote desktop is one of PDQ Connect’s features that can help MSPs operate more efficiently. Service desk teams can troubleshoot and resolve issues quickly without on-site visits.

How do I choose the best MSP software solution?

To choose the best MSP software, start by identifying your needs and budget, then evaluate:

Core features such as patch management, remote desktop, and automation
Scalability to support client growth and evolving requirements
Customer support quality and availability
User experience, ease of setup, and learning curve
Vendor reputation and independent reviews
https://www.pdq.com/security/pdq-connect/Product security, compliance standards, and certifications
Pricing structure and contract flexibility

Elevate your MSP services

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